FAQ

Where will you ship to?

We ship worldwide!

Why should I use PayPal, instead of paying using the credit card option?

PayPal is a quicker payment method, due to the fact that it is immediate payment with no holds placed on funds. When you use your credit card, there is a 72 hour hold put in place before the funds are released to us. Because of fraud issues, we cannot print and ship orders before the funds have been released. When you use PayPal your order will begin immediate processing, fulfillment and shipping with no 72 hour delay.

Can I use my credit card through PayPal?

Yes! PayPal accepts all major credit cards when using their system.

Do I have to register a PayPal account to pay using the PayPal payment option?

No, you do not. PayPal's payment system allows you to pay through PayPal, using your credit card, without having an actual PayPal account.

If you have any questions regarding payment, please email info@vintagestyletees.com and we will be glad to assist you!


I have a question, how do I contact you?

For general questions, suggestions and other contact purposes, please use our General Contact Form.


Do you do custom t-shirt or graphic design work?

Yes, we do! For all inquiries about our graphic design services, please email info@vintagestyletees. You can find our sample portfolio here.


Why does my shirt have a faint hint vinegar?

Before printing your shirts, they are treated with a chemical that smells like vinegar.  This chemical helps to bind the ink to the fibers in the shirt and is why the print holds up to repeated washing.  After printing, most of the remaining chemical is removed when the shirts are dried, but a small amount may remain.

 This chemical is harmless, and will wash out of the shirts the first time you wash them.


 How long will it take for me to get my order?

It will take 3-5 business days after placing an order for fulfillment/printing. Our shirts are printed on demand, and therefore will take this amount of time to fulfill and print your order.

Average continental US Shipping times are 3-8 business days from the date your order is fulfilled. International orders usually are delivered in 1-14 days, but can take longer due to being shipped overseas. Please understand shipping times can differ depending on which continent you live on.


My order was not delivered, what do I need to do?

If your order did not arrive, be sure to let us know ASAP!

First check your shipping confirmation and check that you had entered the correct address. This is the most common reason for packages not arriving.If the address was incorrect, we will be happy to send you another order to the correct address, but it will have to be at your cost plus shipping charges. We cannot guarantee delivery of items when provided with the wrong shipping information.

If the shipping address was correct, get in touch with us at info@vintagestyletees.com noting your order number. We will be glad to assist you.


What is your return policy?

We do realize that print mistakes, although rare, do happen. Vintage Style Tees will gladly accept returns if they meet the following conditions:

All return claims must be made within 48 hours of receipt of item(s) . The customer is responsible for all shipping charges when sending merchandise back to Vintage Style Tees. Vintage Style Tees will not accept a return on merchandise that was previously washed, worn, or damaged after purchase. Vintage Style Tees has the right to deny any return if merchandise returned does not meet our return policy requirements.

What is covered by your return policy?

Errors in printing mistakes. What this means, is that we sent you an item and the design is sideways, seriously off center or has other very obvious mistakes on our part.

We delivered the wrong item, and it's our fault. You ordered an item, and we sent you something completely different. This is documented in our system when you make your purchase, so we will have a record of it and gladly take care of it.

We sent you the wrong size. You ordered a small, and we sent you an X-Large. This is documented in our system when you make your purchase, so we will have a record of it and gladly take care of it.

Damaged items. Items that have obviously been received in a damaged state. We will request photos of the packaging and damaged item(s) from you to submit to the shipping carrier you chose at checkout, so please be prepared to provide them.

Items lost in transit that are due to our error. We sent it to the wrong address, you never received your package, and it's our fault.

What is not covered by your return policy?

Items lost in transit due to customer error. This usually happens when a customer provides the wrong or incorrect shipping address at the time of purchase. This includes providing the wrong postal zip code. Please pay close attention and provide the correct address when placing your order.

You ordered the wrong size at the time of purchase. You wanted a large, but you chose a medium. Please pay careful attention to size when making your purchase.

You ordered the wrong color. You meant to order a white t-shirt, but you ordered a black shirt. Please pay close attention and choose the correct color at time of purchase.

You don't like the way it fits. You ordered a medium, we sent a medium, but you really should have ordered a large. It is up to you to choose the appropriate size. If you have questions about sizes, please use the sizing chart provided at the bottom of the items description page.

You don't like the printed colors, the intensity or lack of the printed colors on the t-shirt. It is impossible to provide you with and exact depiction of color via electronic medium. Every monitor screen is color calibrated differently, and is not an exact replica of the printed product. What looks fire engine red on your screen can appear almost a burnt sienna on another's screen. The mockups on our site are the closest approximations of what the t-shirt's printed colors will be in final product, not an exact and absolute rendition. Every monitor and device screen shows colors differently. Please keep this in mind when planning on ordering our t-shirts.

Buyer's Remorse. You bought something, but now you don't like or want it. We cannot be held responsible for impulse buys, sorry.

How do I make a return? If you need to make a return, please email us at returns@vintagestyletees.com as soon as possible, we will provide you with your next steps to take at that time.